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The EEOC has provided guidance that AI programs will trigger Title VII discrimination violations when protected classes are disfavored in employment selection processes.

Review the basics of the adjuster code of ethics and a breakdown of the differences between public, independent and company adjusters.

Insurance industry news from Munich Re Specialty Insurance, Big "I", BRP Group and more.

With big change comes big opportunities for reinvention and renewed purpose, in life as well as the insurance world.

Brokers large and small often grapple with accurately predicting their future revenue.

Market factors and inadequate technology are chipping away at agency profits. Here's how to get more efficient and forge better relationships with carriers.

A recent survey from Socotra showed 99% of insurance agents are looking for ways to stand out amongst the competition.

'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'