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How automating claims processes can ultimately improve customer satisfaction and give clients what they really want.

The chat covered a wide variety of potential pain points for the cannabis industry, from product liability and recalls to federal prohibition.

The latest P&C industry personnel news from NFP, PCF Insurance Services, The Hartford and more.

Used-car prices, labor costs and expenses tied to protecting customers against lawsuits all went up.

The maturing cannabis market presents new business opportunities as consumption lounges open, as well as unique risk management challenges.

As the marijuana market matures, increased consumer demand has spurred a renewed interest in on-site consumption licensing.

A New Orleans bar attempted and failed to recoup its losses through a general liability policy after it was sued by two stabbing victims.

The state commissioner's March 2021 order prohibited insurers from using credit scoring to set insurance rates.