Scrabble tiles with a smiley and sad face on them. Insurance carriers should respond to and lean on new solutions and technologies to drive the insurtech industry toward building targeted applications that solve specific issues in processes and create better customer interactions. (Photo: Oatawa/AdobeStock)

In the changing world of insurtech, it's important for companies to consider what innovations they've created that will improve their customer experience and customer satisfaction. Because whatever your company has — or hasn't — done, customers are talking about it.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.