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Joseph Wehrle talks about NICB's formula for success, which includes a new Interactive Indicator Guide, webinars, and an aggressive social media plan.

In a ceremony held on Monday, IASIU honored individuals who have gone above and beyond the call of duty, and whose tireless efforts and relentless pursuit of unraveling insurance fraud have not only benefited the insurance industry but also society at large.

For this months cover story, I spoke with Mitchell Internationals Mike Mahoney about obstructions to information flow between claims and underwriting.

We must admit that silos between underwriting and claims exist and need to be eliminated so that fraudsters do not sliver their way into lower-than-adequate premium calculations or inappropriate claims payouts.

With the fine-tuned tactics that hardcore fraudsters employ to target their victims, no carrier can afford to lack a strong, unified strategy against fraud.

Insurers target the needs of both mobile customers and staff in creating a mobile claims technology strategy.

David J. Rioux has been honored by the PA Insurance Fraud Prevention Authority with the 2011 Fraud Fighter award for his 20+ years of dedicated work in the field.

Over the next five years, we should expect dramatic changes in insurance underwriting, claims handling and fraud detection. What are the key trends, and what will be their impact on the claims-handling and fraud-fighting workflow between now and 2016? Here are some predictions.