X

Thank you for sharing!

Your article was successfully shared with the contacts you provided.
 

For this month’s cover story, I spoke with Mitchell International’s Mike Mahoney about obstructions to information flow between claims and underwriting. What does a contentious exchange—or the absence of communication at all between the two—really cost the insurer? What internal warfare is waged in the minds of P&C professionals who may inhabit the same office space but draw upon different philosophies on managing risk and whom to hold accountable when profitability plummets and claims costs spiral out of control? Beyond undermining careers or the occasional company teambuilding retreat (“You want Tina from accounting to…catch me…Like, with her arms?) this disconnect undermines insurers’ collective fraud-fighting power and overall profitability.

PropertyCasualty360

Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2019 ALM Media Properties, LLC. All Rights Reserved.