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A survey from Sprout.ai shows what customers care about most in the claims process is their trust in a fair decision.

Foundational value: Surety firms truly want to help insurance agents with clients who need to be bonded.

Insurance industry news from NFP, RIMS Ontario Chapter, SageSure and more.

Bryan Davis, EVP and head of VIU by HUB, explains what's on the horizon for independent brokers and how they can best serve their customers in the modern market.

Increasing equity among employees provides priceless value to the entire organization by driving feelings of belonging across the workplace.

Where do you start when trying to figure out the proper homeowners policy for an insured? With the basics.

The latest insurance industry personnel news from atNorth, INSTANDA, Burns & Wilcox and more.

'What I am suggesting is that we read the statute — and it could have been written better — to be sure,' Chief Justice Stuart Rabner said.