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Few issues are as important to high-net-worth individuals as finding a company that aligns its interests with its clients.

The customer may be king, but insurers cant afford to treat every customer like one. Knowing who to retain, who to target for up-selling and who deserves royal treatment are goals behind todays customer analytic solutions.

The customer may be king, but insurers cant afford to treat every customer like one. Knowing who to retain, who to target for up-selling and who deserves royal treatment are goals behind todays customer analytic solutions.

J.D. Powers 2013 U.S. Auto Claims Satisfaction Study revealed an overall improvement in customer satisfaction with auto insurance claims handling.

Homeowners insurers in recent years have done a better job portraying coverage as a value sale, evidenced by increases in consumer satisfaction with policy offerings, according to an insurance expert with J.D. Power & Associates.

Embracing technology innovations will help insurers better manage information assets to reduce claims costs by $36 billion.

Insurers can drive down their claims costs by $36 billion if they embrace technology innovations allowing them to better manage their information assets, says an industry analyst.

Insurers can drive down their claims costs by $36 billion if they embrace technology innovations allowing them to better manage their information assets, says an industry analyst.