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How do we get to the bottom of adjudicating claims involving fires? Often, it is the same way that we have done it for decades. We examine facts.

Just as underwriting predictive models helped reshape how insurers segment risks, claims models are reshaping the adjustment process.

Just as underwriting predictive models helped reshape how insurers segment risks, claims models are reshaping the adjustment process.

Some Millennials are using their advanced technical skills to commit criminal acts. So what can insurers do about it?

Some Millennials are using their advanced technical skills to commit criminal acts. So what can insurers do about it?

What happens at FNOL will determine not only how cost-effectively a claim is settled but also how satisfied the claimant will be with the insurer.

Fraud may cost the P&C insurance industry $80 billion annually by 2015. To disarm increasingly ambitious fraudsters, insurers must harness the sophisticated tech tools at their fingertips.

Insurance fraud may cost the P&C industry $80 billion annually by 2015. To disarm increasingly ambitious fraudsters, insurers must harness the sophisticated tech tools at their fingertips.