{
  "author": {
    "name": "Vidya Dinamani Paul Rosenstein",
    "webUrl": "/author/profile/vidya-dinamani-paul-rosenstein/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 3,
    "social": [],
    "articles": [
      {
        "uri": "/2014/01/01/a-day-in-the-life-of-a-claim-the-review-processing/",
        "title": "A Day in the Life of a Claim: The Review & Processing Phase",
        "byline": "Vidya Dinamani, Paul Rosenstein",
        "kicker": "Market Insights",
        "prettyDate": "January 01, 2014",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/vidya-dinamani-paul-rosenstein/",
            "name": "Vidya Dinamani, Paul Rosenstein"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "Editors Note: In the second of our three-part series, we examine the review and processing phase of a vehicle accident claim and explore best-practice patterns. To access the first part, which focuses on the initiation phase, visit PropertyCasualty360.com/claims.",
        "body": null
      },
      {
        "uri": "/2013/12/13/a-day-in-the-life-of-a-claim-settlement-and-closur/",
        "title": "A Day in the Life of a Claim: Settlement and Closure",
        "byline": " Vidya Dinamani, Paul Rosenstein ",
        "kicker": "News",
        "prettyDate": "December 13, 2013",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/vidya-dinamani-paul-rosenstein/",
            "name": "Vidya Dinamani, Paul Rosenstein"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "In the last of our three-part series, we review the settlement process and its impact on customer satisfaction rating and claims management efficiency.",
        "body": null
      },
      {
        "uri": "/2013/10/18/a-day-in-the-life-of-a-claim-the-initiation-phase/",
        "title": "A Day in the Life of a Claim: The Initiation Phase",
        "byline": " Vidya Dinamani, Paul Rosenstein ",
        "kicker": "News",
        "prettyDate": "October 18, 2013",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/vidya-dinamani-paul-rosenstein/",
            "name": "Vidya Dinamani, Paul Rosenstein"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "What happens at FNOL will determine not only how cost-effectively a claim is settled but also how satisfied the claimant will be with the insurer.",
        "body": null
      }
    ]
  }
}