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News from Burns & Wilcox, Arbella Insurance Group, Crawford Technologies and more.

In addition to tightening bonds with policyholders, customer-facing apps also bring benefits to other parts of the insurance business.

Insurance firms that use data to understand customers can create relevant market positioning to stand out amongst competitors.

Failing to adopt a hybrid work model could be the kiss of death to insurance agencies. Here's why.

Building trust with insureds through smarter conversations is critically important long before they're faced with a catastrophe.

Insurance can tack 15% or more onto monthly costs for used cars, which have been growing in price recently.

Technology can educate clients on their cyber risks and streamline processes so agents can spend more time with insureds.

News from Alera Group, Beazley, Beazley and more.