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A true omnichannel experience drives customer engagement.

Malicious actors use dark forums to carry out technology-driven crimes such as computer hacking, identity theft, credit card fraud and intellectual property theft.

Sending cancellation messages via text message on the day of renewal reduced cancellations by 52%, insured.io reports.

National Cybersecurity Awareness Month is an opportune time to survey the year's biggest cyber breaches.

Claims Innovation honorees thoroughly understand the impact that a single claim has on policyholder satisfaction. (Part 2 of 5)

Leading Light: Insurance Luminaries set a high bar. Here are the Class of 2023 honorees for Technology Innovation. (Part 1 of 5)

An insurer's special investigations unit seeks the truth by surveying each claim individually and independently.

As natural forces and market conditions continue to evolve, the need for E&S will only grow.