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Innovation in Insurance (I3) recently conducted an analyst survey to track the usage and value of information gained from insurance technology analysts. The I3 program is a student-run enterprise operating within the Moore School at University of South Carolina.

Providing quality technology solutions—and advice—for independent agents helps carriers differentiate themselves from the competition.

Consumers list Insurance-related businesses in 14 of the top 17 firms.

It hasn’t been the easiest time for running an IT shop in the insurance industry, according to Ellen Carney, senior analyst for Forrester.

While market conditions, the weak economy and catastrophic events were among the most frequent topics NU reporters wrote about last year, the article that clearly stood out for our readers in 2010 dealt with insurance agency service issues.

Insurers can expect fierce battles to attract new policyholders and retain their own best customers in 2011.

Is anyone listening? At one time or another, it's a question that crosses the mind of every businessperson, from C-suite executive to small business owner.

Insurance carriers have adopted a strategy of "inspired frugality" in relation to their spending on security, according to a Forrester senior analyst, Ellen Carney.