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Many insurance carriers are armed with a multitude of technical expertise and love nothing more than sharing that knowledge with their independent agents. Other carriers may have a great deal of talent, but are less willing to share it with agents who they may or may not look on as partners.

Whatever situation carriers and agents find themselves, the more successful are those that have something to offer on each side of the equation—insurers with technology tools and advice to share and agents who understand what technology can mean for them and how best to use the available tools.

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