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Insurance agencies and companies with engaged employees outperform the competition in productivity, customer loyalty and profitability.

The program, which was introduced in 2010, is one of the first in the country to address distracted driving with teen drivers.

The program, which was introduced in 2010, is one of the first in the country to address distracted driving with teen drivers.

Arbella Insurance Group employees also donated 1,600 volunteer hours to good causes, including 152 charity walks and 61 other events.

Industry officials say the severe winter of 2015 is behind the rate hikes.

An insurance carriers reputation can be made or broken depending upon its ability to respond to customer needs after a catastrophic event.

News from Risk Settlements, Westfield, Breckenrige, JLT Re and more.

News from Willis Group Holdings, JLT, Marsh, Arbella and more.