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After more than 10 years reporting on this industry, I finally got an opportunity this summer to cover a meeting of the National Association of Insurance Commissioners.

Chris Amrhein writes about how Tchaikovsky used the five steps of basic risk management in composing the 1812 Overture.

Welcome to the unwelcome world of America's biggest insurance mea-culprits. These are the Barons of Bleak, all dishonored for this year's Insurance Fraud Hall of Shame.

Now is the perfect time to build/rebuild/reinforce those great relationships you always have wanted with your clients. Learn three of the possible coverage-based conversation starters.

Too much latitude is not always a good thing. We need to beware of the line of malarkey our bosses might sell us. If we are cautious, then there may be a bright future in being a high-value claim adjuster.

"Flight risk" is a term that resonates more with bail bondsmen than with claim managers. Nevertheless, flight risk imperils claim operations nowadays.

Each election year provides us with a reality check and a reminder that we all have choices and the power to effectuate change. The impending presidential election marks a time for reflection and for

Each election year provides us with a reality check and a reminder that we all have choices and the power to effectuate change.