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SMA examines the next-generation technology trends for insurers.

Considering these four criteria can help you to make the right decision about which claims management system is right for your organization.

Claims managers face a tough decision when it comes to choosing between building or buying their next claims software solution.

Ten years ago, when BlackBerrys first came out, we had what ended up being false hope. People talked about mobile when the whole Internet explosion came about, but it never really took hold in the [insurance] industry.

The use of predictive modeling in commercial lines has become table stakes for most insurance companies.

Should an insurance carrier buy, build, or outsource the development of its systems?

Catastrophe management is nothing less than the true test of the insurer's capacity to marshal resources to fulfill the promise that a policy implies.

The vehicle transport management process is one often-overlooked area that may be worth review when considering costs and options.