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For years, insurance companies have used external data, in or near real time, combined with internal data and powerful analytics to help them evaluate and determine the appropriate tier and rate for policy applicants. This has allowed insurers to quickly and accurately segment risks, using the most current information available...

For years, insurance companies have used external data, in or near real time, combined with internal data and powerful analytics to help them evaluate and determine the appropriate tier and rate for policy applicants. This has allowed insurers to quickly and accurately segment risks, using the most current information available...

The best part of being in the claims profession is helping people get their lives back to normal following an accident or an event. Five leading claims executives from the property/casualty industry take part in a Q&A session with the editors of Tech Decisions and Claims magazines and discuss what...

Since there are many factors that contribute to effectively routing assignments, managers can better realize ROI goals from automating if they carefully analyze their internal workflows first.

In part five of this series, John Foster is vice president, claims, for Farmers Alliance Companies, takes on a series of questions on claims technology issues.

In part four of this series, Ken Tolson, vice president, U.S. Property & Casualty Eastern Region, Crawford & Company, takes on a series of questions on claims technology issues.

In part four of this series, Ken Tolson, vice president, U.S. Property & Casualty Eastern Region, Crawford & Company, takes on a series of questions on claims technology issues.

In part three of this series, Mark Hoffman, claims technology manager, Esurance, takes on a series of questions on claims technology issues.