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Don't look now, but best practices are the rage. However, they can be a two-edged sword for companies that don't follow them.

Things are looking up when it comes to the way millennials feel about the auto claims process. In the latest J.D. Power 2015 U.S. Auto Claims Satisfaction…

Property claims pose unique challenges for insurers.

When a significant homeowner property loss occurs, the adjuster is keenly aware of the insureds desire to return to their home quickly after the reconstruction.

Gen Y shows improvement, seniors still happiest

For California Casualty, achieving the goal of customer engagement was realized by combining the business intelligence of J.D. Power with the flexibility of the Guidewire platform.

New CCC report highlights the growth opportunities and challenges for insurers.

RYTECH Emergency Mitigation Services Celebrating 20 years of putting the insured first, while providing best-in-class service to the insurance carriers.