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BY PAUL ROLICHI recently spoke with a CIO friend of mine. He was gnashing his teeth and pulling his hair, so I knew things werent ...

Identity theft may not have reached the insurance industry to the extent it has hit the credit card and banking industries, but the history of ...

The road to building seamless, hands-off, end-to-end claims processing still is under construction. But with straight-through capability as their distant destination, insurers are choosing a ...

A Little More PR Couldnt Hurt Most consumers are clueless about how the insurance industry worksMark E. RuquetIf you, the reader, haven't noticed yet, this ...

Combating The Contractors Equipment Theft EpidemicHiding work trailers, tractors, graders, skid steer loaders, bulldozers and other types of construction equipment is like trying to hide ...

Keeping Cost Of Risk In CheckBuyers keep casualty costs in line with higher retentionsMark E. RuquetDespite insurers' double-digit premium increases, businesses were able to keep ...

Public RMs Pose Unique Risk ChallengesWhen shopping for an insurance broker, public risk managers are looking for someone who can offer fair prices and access ...

80/20: The Golden Rule For Sales RepsThe average "Best Practices" agency generates over 50 percent of its revenues from commercial property-casualty business, making it the ...