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The words and phrases you use with clients and prospects can make all the difference.

Too many companies ignore consumer comments on social media

Successful sales hinge on speaking your customer’s language

A friend of mine said, "Selling insurance is a lousy job, but a great career."

In September's article, I challenged you to create 60 or so questions to use as basic preparation tools for beginning the sales process.

In the insurance sales process we often talk about the need to gather information before providing solutions to a problem. Otherwise, there is a chance our solutions and the prospect's problems are a mismatch.

Learn an "all in" strategy for developing additional revenue growth.

No one hates being rejected more than a successful producer.