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With the right tools in place to mine social media, insurance companies can get ahead of major disaster claims.

With the right tools in place to mine social media, insurance companies can get ahead of major disaster claims.

Although the technologies, demographics and laws concerning social media continue to change and develop, the use and usefulness of social media content in evaluating insurance claims are here to stay.

The CAIF's recent annual membership meeting breaks attendance record as Hanover Insurance executive Frank Sztuk is elected co-chair of the Coalition.