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Susan R.A. Honeyman writes on the importance of agency technology and which social media tools agencies should implement to market business.

NetVU named Grange Insurance and The Hartford as recipients of the 2010 quantum award at its 34th National Conference held in March.

The automation excellence award recognizes member agencies that best exemplify excellence in agency automation implementation, and make the fullest use of available technology.

The AMS Users Group announced a makeover at its annual meeting, changing its name to NetVU to reflect the identity change of its software development partner, Vertafore.

A software expert told insurance agents and brokers attending an automation conference to position themselves for an economic upturn by investing now in technology.

The AMS Users Group is now called Network of Verafore Users, or NetVU.

Vertafore's president of agency markets told a user group conference that the company's customer service needs to be improved and users can expect to see the company make strides to do just that.

The new chairman of NetVU, formerly AMS Users Group, encouraged members to form closer relationships with others to grow the grassroots efforts of the association and make it stronger.