"We went in and did this form of alternative dispute resolution, ... and they said, 'We're not paying. We want to present our defenses,'" plaintiff counsel said about Heritage Property and Casualty Co.
Progressive admitted liability but contested the damages arguing that two years after the crash, the plaintiff was well enough to compete in horseback riding competitions and the injuries were not severe.
The insurer refused the claim because it determined that the hurricane caused only minor damage to the property, and that the cost of any repairs was less than the insurance policy's deductible.