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You want single sign-on from your carriers? "For independent agents, the leverage they have is the threat to leave," sources say.

It's no longer sufficient to say you have office hours from 8:30 a.m. to 5 p.m.

Even with the insurance space becoming exceedingly efficient at managing paper processes, end users are more rapidly changing their outlooks and desires for instant gratification via technology as they see platforms that leverage whats possible.

Even with the insurance space becoming exceedingly efficient at managing paper processes, end users are more rapidly changing their outlooks and desires for instant gratification via technology as they see platforms that leverage whats possible.

Legacy modernization, cloud computing, mobile apps and user experience technologies are among this year's trends, according to a Gartner report, which also gives implementation recommendations.

To celebrate Apple's announcement that it's sold more than $10 billion in apps last year, we look at the top eight apps for small business.

To celebrate Apple's announcement that it's sold more than $10 billion in apps last year, we look at the top eight apps for small business.

Risk managers at large corporations have enjoyed access to sophisticated RMIS tools for some time now, but their smaller counterparts were left in the lurch because of the high cost of the systems. This is no longer the case, thanks to investments being made by their independent insurance agents and...