The RansomHub cybercriminal hacking group followed through on threats to share sensitive records stolen from Change Healthcare, despite the firm allegedly paying a $22 million ransom.
After reviewing complaints where aerial images were relied upon to support nonrenewal, the Department found many of the images did not definitively show material roof damage.
Insureds who use digital tools for claims reporting see faster claim times overall, but J.D. Power found that this hasn't helped overall satisfaction among those customers.