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These auto insurance companies observed either highs or lows in the percent of customers shopping last quarter.
Consumer experiences, A.M. Best ratings and monthly costs were used to rank the home insurance providers.
The bar continues to get higher for insurance customer digital expectations.
Despite returning roughly 7% of premiums, industry changes due to the pandemic went largely unnoticed by consumers during the past year.
J.D. Power tracked customer loyalty by calculating the percent of insurance customers shopping in Q1 versus the prior quarter.
Insurance technology news from CompOne, Amica Insurance, Kingstone Insurance Company and more.
The data and analytics company found digital claims handling can reduce time-to-payment by up to 5.5 days.
Insurance technology news from State Auto, Ask Kodiak, Amica Mutual Insurance and more.
Insurance technology news from Sapiens, Bold Penguin, GloveBox and more.
Cycle times for claimants improved to 10.3 days during the pandemic, down from the pre-virus average of 12.6 days.