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Digital insurance initiatives attract and convert leads, enable client renewals, and support organizational efficiency.

Here are a few ways insurance providers can create a more meaningful experience for both potential and current customers.

News from AXA XL, Maxum Specialty Insurance Group, The KNW Group and more.

Past outsourcing initiatives often emphasized short-term cost savings over improved quality or delivery of service.

Tech-driven change is the new normal in auto insurance.

Blockchain has the potential to revolutionize how insurance business gets done.

By using psychological incentives, insurers now have the tools to encourage some policyholders to minimize their risks and reward them for doing so.

The need for new expertise, simply from a human capital perspective, is daunting for insurance.