{
"author": {
"name": "James Brown",
"webUrl": "/author/profile/james-brown/",
"description": "",
"imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
"estimate": 2,
"social": [],
"articles": [
{
"uri": "/2020/10/27/the-2020-hurricane-seasons-impact-on-pc-insurance-claims/",
"title": "The 2020 hurricane season's impact on P&C insurance claims",
"byline": "James Brown",
"kicker": "Commentary",
"prettyDate": "October 27, 2020",
"timeToRead": "4 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/09/12-Disaster-debris-Bloomberg.jpg",
"width": "1200",
"height": "800"
},
"authors": [
{
"webUrl": "/author/profile/james-brown/",
"name": "James Brown"
}
],
"kickerNode": [
{
"uri": "/commentary/",
"sectionName": "Commentary"
}
],
"summary": "It's more important now than ever for P&C insurers to effectively communicate with their customers and appropriately respond to the influx of claims.",
"body": null
},
{
"uri": "/2018/11/14/scaling-customer-communications-for-insurance-providers/",
"title": "Scaling customer communications for insurance providers",
"byline": "James Brown",
"kicker": "Commentary",
"prettyDate": "November 14, 2018",
"timeToRead": "5 minute",
"image": {
"uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/11/communications-cloud-shutterstock.jpg",
"width": "616",
"height": "372"
},
"authors": [
{
"webUrl": "/author/profile/james-brown/",
"name": "James Brown"
}
],
"kickerNode": [
{
"uri": "/commentary/",
"sectionName": "Commentary"
}
],
"summary": "Here are a few ways insurance providers can create a more meaningful experience for both potential and current customers.",
"body": null
}
]
}
}