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The 2020 hurricane season's impact on P&C insurance claims

It's more important now than ever for P&C insurers to effectively communicate with their customers and appropriately respond to the influx of claims.

By James Brown | October 27, 2020 at 05:00 AM
Boats are piled on each other in the marina following the effects of Hurricane Isaias in Southport, N.C., Tuesday, Aug. 4, 2020. (AP Photo/Gerry Broome)

Delivering an exceptional customer experience is always a priority for insurance companies. But this is even more critical during this particularly rough, record-setting hurricane season of 2020.

It’s more important now than ever for P&C insurers to effectively communicate with their customers and appropriately respond to the influx of claims while complying with new safety guidelines that come with COVID-19.

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