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Responding to CVA and ASA claims requires the utmost care and sensitivity, so that past abuses can be meaningfully redressed.

Workers' compensation premiums increased 1% this past year, according to the NCCI.

Renewed focus on customer service and workplace culture can help safeguard small businesses against an array of risks.

The health care sector's growing cybersecurity risks provide insight into responding to and mitigating risk as well as avoiding litigation.

Dogs accounted for 78.6% of insured pets in North America this past year, according to the NAPHIA.

Tech-enabled risk mitigation improves insurance customer experiences. A recent panel talked about how to make it more mainstream.

Tech support and connected ecosystems may draw in more tenants and reduce burden on maintenance crews.

Insurance industry news from Ryan Specialty, FM Global, Signal Restoration and more featured in weekly update.