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Proper coverage isn't just important for protecting clients; it's also important for agents and brokers to protect themselves. Are you ready?

Each customer interaction is an opportunity to prove your company's value.

Review what flood insurance does and doesn't cover as well as how 'flooding' is defined by the NFIP.

Insurers that fail to cook up the right recipe for applying data and analytics to their business will find themselves playing catchup.

Honorees in this category find fresh, inventive ways to address insurer and insured risk. (Part 4 of 5)

Insurance industry news from McGill and Partners, Verisk, Duck Creek Technologies and more.

An insurer's special investigations unit seeks the truth by surveying each claim individually and independently.

Rahul Kumar of Talkdesk joins us to discuss how insurers can create and nurture customer loyalty by enhancing the customer experience.