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It may be tempting for P&C insurers to react to underwriting losses by reducing labor costs, but this approach is flawed.

The insurance industry loses $30 billion annually to overpayment and expenses from claims.

Insurance technology news from Gradient AI, INSTANDA, Origami Risk and more.

While it might sound counterintuitive, technology can actually help insurance organizations foster a culture of empathy.

The property-insurance industry could leverage blockchain's attributes to enhance efficiency and customer experience.

The NCCI surveyed workers' comp carriers to uncover the technology that is showing the most promise.

General liability insurers need means at their disposal to minimize the impact of claims when they occur.

Friction during the claims process following a catastrophe can strain customer satisfaction and cause a sharp decline in renewals.