Tammi Shapiro | Property Casualty 360

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Commentary

Automation and AI drive better, more empathetic experiences

August 18, 2023

While it might sound counterintuitive, technology can actually help insurance organizations foster a culture of empathy.

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.

Automation and AI drive better, more empathetic experiences

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The Society of Insura-Preneurs