The employer asserted the "positive work order" defense, which required proof that there was a specific policy in place, the claimant knew about the employer's policy, and that the claimant's conduct at the time of injury removed the claimant from the course of employment.
In this video "Meet the Luminaries," John Smith and Lindsey DiGangi of PLM explore what led to their Luminary recognition, and what they learned while incorporating Net Promoter Score.
The trucker contends he wrote and sold works of fiction as a hobby. His writing career, which started before the injury, earned him around $40 annually.
These are the Customer Experience and Environmental Stewardship honorees in the NU PropertyCasualty360 Luminaries 2022 recognition program. (Part 4 of 4)