{
  "author": {
    "name": "Matt Naimoli",
    "webUrl": "/author/profile/matt-naimoli/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 10,
    "social": [],
    "articles": [
      {
        "uri": "/2018/11/12/how-to-effectively-resolve-insurance-customer-concerns-with-rate-increases/",
        "title": "How to effectively resolve insurance customer concerns with rate increases",
        "byline": "Matt Naimoli",
        "kicker": "Best Practices",
        "prettyDate": "November 12, 2018",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/11/premium-increase-shocked-woman-shutterstock.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/matt-naimoli/",
            "name": "Matt Naimoli"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Actively contacting clients pre-renewal may be the only effective way to address customer concerns about rate increases.",
        "body": null
      },
      {
        "uri": "/2018/09/19/why-insurance-agency-managers-struggle-and-how-not-to/",
        "title": "Why insurance agency managers struggle and how not to",
        "byline": "Matt Naimoli",
        "kicker": "Commentary",
        "prettyDate": "September 19, 2018",
        "timeToRead": "2 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/09/passionate-happy-boss-business-people616-ss.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/matt-naimoli/",
            "name": "Matt Naimoli"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Great managers set a positive tone and understand that their main role is to be a facilitator.",
        "body": null
      },
      {
        "uri": "/2018/07/05/3-necessary-components-to-an-effective-and-memorable-speech/",
        "title": "3 necessary components to an effective and memorable speech",
        "byline": "Matt Naimoli",
        "kicker": "Best Practices",
        "prettyDate": "July 05, 2018",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/07/speech-microphone-conference-Fotolia-SergeyAKhakimulli.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/matt-naimoli/",
            "name": "Matt Naimoli"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Here's what two independent insurance agents say makes a great industry conference speech.",
        "body": null
      },
      {
        "uri": "/2018/04/19/5-things-insurance-agents-can-do-to-hedge-against-digital-disruption/",
        "title": "5 things insurance agents can do to hedge against digital disruption",
        "byline": "Matt Naimoli",
        "kicker": "Analysis",
        "prettyDate": "April 19, 2018",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/04/digital-disruption616-illustration-shutterstock.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/matt-naimoli/",
            "name": "Matt Naimoli"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "Are you concerned about technology marginalizing or replacing you?",
        "body": null
      },
      {
        "uri": "/2018/04/19/5-things-insurance-agents-can-do-to-hedge-against/",
        "title": "5 things insurance agents can do to hedge against digital disruption",
        "byline": " Matt Naimoli ",
        "kicker": "Analysis",
        "prettyDate": "April 19, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/04/digital-disruption616-illustration-shutterstock.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/matt-naimoli/",
            "name": "Matt Naimoli"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "Are you concerned about technology marginalizing or replacing you?",
        "body": null
      },
      {
        "uri": "/2018/02/28/2-ways-social-media-renewed-my-faith-in-the-indepe/",
        "title": "2 ways social media renewed my faith in the independent insurance agent",
        "byline": " Matt Naimoli ",
        "kicker": "Commentary",
        "prettyDate": "February 28, 2018",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/03/social-media-monitor-coffee-drinker620-shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/matt-naimoli/",
            "name": "Matt Naimoli"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Between geckos, aprons, quarterbacks, and mayhem, how does the local independent insurance agent gain enough attention to grow?",
        "body": null
      },
      {
        "uri": "/2018/02/28/2-ways-social-media-renewed-my-faith-in-the-independent-insurance-agent/",
        "title": "2 ways social media renewed my faith in the independent insurance agent",
        "byline": "Matt Naimoli",
        "kicker": "Commentary",
        "prettyDate": "February 28, 2018",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/03/social-media-monitor-coffee-drinker620-shutterstock.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/matt-naimoli/",
            "name": "Matt Naimoli"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Between geckos, aprons, quarterbacks, and mayhem, how does the local independent insurance agent gain enough attention to grow?",
        "body": null
      },
      {
        "uri": "/2018/01/11/8-strategies-insurance-agency-owners-can-use-to-attract-new-talent/",
        "title": "8 strategies insurance agency owners can use to attract new talent",
        "byline": "Matt Naimoli, Zack Gould",
        "kicker": "News",
        "prettyDate": "January 11, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/matt-naimoli-zack-gould/",
            "name": "Matt Naimoli, Zack Gould"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "It's up to you, the agency owner, to attract the next wave of P&C insurance agents.",
        "body": null
      },
      {
        "uri": "/2017/12/31/avoiding-the-renewal-blame-game/",
        "title": "Avoiding the renewal blame game",
        "byline": "Zack Gould, Matt Naimoli",
        "kicker": "",
        "prettyDate": "December 31, 2017",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/zack-gould-matt-naimoli/",
            "name": "Zack Gould, Matt Naimoli"
          }
        ],
        "kickerNode": [],
        "summary": "It's too easy to blame your people for not getting renewals or meeting revenue targets. But is the problem your process?",
        "body": null
      },
      {
        "uri": "/2017/11/30/the-insurance-agency-renewal-blame-game-people-or/",
        "title": "The insurance agency renewal blame game: people or process?",
        "byline": " Zack Gould, Matt Naimoli ",
        "kicker": "News",
        "prettyDate": "November 30, 2017",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/zack-gould-matt-naimoli/",
            "name": "Zack Gould, Matt Naimoli"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "Treat your renewals as if you are selling them again each year. Show clients sincere appreciation and gratitude for considering renewing their policies with your agency.",
        "body": null
      }
    ]
  }
}