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Digital disruption Many technological advancements will certainly be aimed at replacing the insurance agent, but just as many are geared towards supporting the insurance agent. (Photo: Shutterstock)

Many times a day we hear about how the future of insurance is entirely a digital world. Virtual reality, big data, artificial intelligence, chatbots, augmented reality or 25 other tech developments will be gaining momentum, maturity and traction in all industries, especially insurance.

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