{
  "author": {
    "name": "Jayleen R. Heft",
    "webUrl": "/author/profile/jayleen-r.-heft/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 1380,
    "social": [],
    "articles": [
      {
        "uri": "/2015/03/06/winter-weather-losses-for-feb-2015-insurers-face-minimum-1b-payout/",
        "title": "Winter weather losses for Feb. 2015: Insurers face minimum $1B payout",
        "byline": "Jayleen R. Heft",
        "kicker": "News",
        "prettyDate": "March 06, 2015",
        "timeToRead": "1 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "Five separate periods of heavy snow, frigid cold, freezing rain and ice impacted the U.S. during February, killing 72 people.",
        "body": null
      },
      {
        "uri": "/2015/03/06/here-are-the-13-top-performing-cars-in-the-snow/",
        "title": "Here are the 13 top performing cars in the snow",
        "byline": " Jayleen R. Heft ",
        "kicker": "Slideshow",
        "prettyDate": "March 06, 2015",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/slideshow/",
            "sectionName": "Slideshow"
          }
        ],
        "summary": "eBay Motors asked 1,400 people from northern states their opinion on safe vehicles for driving in the snow. Here's what they found.",
        "body": null
      },
      {
        "uri": "/2015/03/06/fitch-report-on-u-s-pc-insurance-profits-predicts/",
        "title": "Fitch report on U.S. P&C insurance profits predicts ROE deterioration",
        "byline": "Jayleen R. Heft",
        "kicker": "News",
        "prettyDate": "March 06, 2015",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "More competitive P&C insurance premium rates plus higher catastrophe losses in 2015 are leading to toward break-even underwriting results and lower ROEs.",
        "body": null
      },
      {
        "uri": "/2015/03/05/composite-pc-rate-up-1-while-personal-rates-up-2-i/",
        "title": "Composite P&C rate up 1% while personal rates up 2% in February 2015",
        "byline": "Jayleen R. Heft",
        "kicker": "News",
        "prettyDate": "March 05, 2015",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "Rates for all property and casualty lines across all states was up 1% in February after a flat January 2015.",
        "body": null
      },
      {
        "uri": "/2015/03/05/heres-how-millennials-are-changing-the-renters-ins/",
        "title": "Here's how Millennials are changing the renters insurance market",
        "byline": "Jayleen R. Heft",
        "kicker": "News",
        "prettyDate": "March 05, 2015",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "Millennials want to trust that their belongings are protected, but they have some specific demands.",
        "body": null
      },
      {
        "uri": "/2015/03/03/safety-first-here-are-the-10-vehicles-with-the-low/",
        "title": "Safety first: Here are the 10 vehicles with the lowest rates of driver deaths",
        "byline": "Jayleen R. Heft",
        "kicker": "Slideshow",
        "prettyDate": "March 03, 2015",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/slideshow/",
            "sectionName": "Slideshow"
          }
        ],
        "summary": "The chances of dying in a crash in a late-model vehicle have fallen by more than one-third. And there's more good news.",
        "body": null
      },
      {
        "uri": "/2015/02/25/good-news-for-insured-losses-2014-was-a-relatively-quiet-year/",
        "title": "Good news for insured losses: 2014 was a relatively quiet year",
        "byline": "Jayleen R. Heft",
        "kicker": "News",
        "prettyDate": "February 25, 2015",
        "timeToRead": "3 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "The Americas accounted for 57% of global losses in 2014, compared to 48% in 2013, 87% in 2012 and 26% in 2011.",
        "body": null
      },
      {
        "uri": "/2015/02/24/california-commuter-train-derailment-injures-dozens/",
        "title": "California commuter train derailment injures dozens",
        "byline": "Jayleen R. Heft",
        "kicker": "News",
        "prettyDate": "February 24, 2015",
        "timeToRead": "1 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "A California commuter train crashed into a truck and derailed early Tuesday, injuring dozens of people.",
        "body": null
      },
      {
        "uri": "/2015/02/24/welcome-to-the-future-8-ways-that-digital-innovation-is-reinventing-insurance-customer-service/",
        "title": "Welcome to the future: 8 ways that digital innovation is reinventing insurance customer service",
        "byline": "Jayleen R. Heft",
        "kicker": "Slideshow",
        "prettyDate": "February 24, 2015",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/slideshow/",
            "sectionName": "Slideshow"
          }
        ],
        "summary": "Carriers that differentiate their customer service experience through a carefully designed, thoughtfully executed and adaptable digital strategy are more successful than their competitors at reducing customer service costs while increasing customer satisfaction and retention. And that's not all.",
        "body": null
      },
      {
        "uri": "/2015/02/23/gms-ignition-switch-death-toll-rises-to-57/",
        "title": "GM's ignition switch death toll rises to 57",
        "byline": " Jayleen R. Heft ",
        "kicker": "News",
        "prettyDate": "February 23, 2015",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/jayleen-r-heft/",
            "name": "Jayleen R. Heft"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "The number of eligible injury claims increased to 94 people from 87 the previous week.",
        "body": null
      }
    ]
  }
}