Glemham Underwriting, a UK-basedManaging General Agent (MGA), recently implemented Majesco CloudInsurer as the foundation of itsnew cloud-based bureau processing business. On full rollout, the new bureau business is expected to enable significantreduction in the cost of transacting general insurance in the UKmarket.

PayneWest Insurance, which is based inMissoula, Montana, recently launched Applied CSR24 from AppliedSystems. The cloud-based client self- servicesoftware is part of PayneWest's digital transformation strategy andwill enable the insurer to deliver anytime, anywhere omnichannelservice options, including a branded customer self-service portaland mobile applications.

Catholic Order of Foresters(COF) ofNaperville, Illinois, has selected StoneRiver's LifeApply^® (electronicapplication and signature) and LifeSuite^® (case flow andautomated underwriting) software solutions. The newplatform will enable COF to modernize its entire new businessprocess, including automation of many tasks with anticipatedbenefits such as significantly decreased turnaround times andincreased placement rates. StoneRiver isa  fully-owned subsidiaryof Sapiens International Corporation.

Figo Pet Insurance has launched amobile application that allows policyholders traveling with theirpets to locate a lost pet, find local pet parks, locate a vet oranimal hospital, access their pet's medical history, find pethotels or daycare centers, pet supply stores and more.

Foremost Insurance Company®, a Michigan-basedmember of the Farmers Insurance Group ofCompanies, is in productionwith Duck Creek Technologies, the globalprovider of insurance software and services, to adddigital capabilities, improve efficiencies, and enhance thecustomer experience for nearly 170,000 agents and customer servicerepresentatives, and more than 8,000 internal users. Theintegrated Duck Creek platform will replace the Foremost legacysystems.

HawaiiEmployers' Mutual Insurance Company (HEMIC),a major workers' compensation insurance provider based inHonolulu, has selected Guidewire InsuranceSuite™, Rating Management, and Client Data Management as its policyadministration, underwriting, rating, client datamanagement, billing and claims management platform. The companyalso chose Guidewire DataHub™ and InfoCenter as its datamanagement and analytics solutions, Guidewire Account Management Portal forPolicyholders™ and Gateway Portal for Agents to enhancethe digital experience of its policyholders and agents,and Smart Communications™ forcustomer communications management.

See also: 

Who's using what in the insurance industry: April17, 2017

Who's using what in the insurance industry: April3, 2017