Insureon is an online-only “e-agency” targeting smallercommercial accounts that looks to combine the time-savingadvantages of buying online with the consultative role of anagent.

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“If you're a two-person company, you can get an application doneonline and get back to doing what you're doing. You don't have twohours to sit down with an agent to get this [application process]done,” says Insureon CEO Ted Devine, adding that the averageapplication is completed in 10 minutes or less.

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In addition to offering online quotes, Insureon replicates thetraditional in-office broker advisory services with online chat andcallback capabilities.

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“One-hundred percent of our clients talk to a vertical expertwho can help make sure they get the insurance coverage they need,whether it's through chat or a phone call to our licensedprofessionals. Whatever helps them get through the applicationeffectively,” says Devine.

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Insureon reports using InRule for management of its underwritingand workflow business rules, but would only say that its core Weband agency-management technology is proprietary.

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Insureon is dependent on the ability of its partner carriers toreceive a data upload from its customer-facing online applicationsystem and return premium data. “We XML-stream data directly tocarriers' rating engines. Our model won't work with all carriers,”says Devine. Insureon's current carriers include CNA, Zurich, TheHartford, Hiscox, Philadelphia, Travelers, Ace and USLI.

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Devine believes Insureon has staked out space in an area gearedfor massive growth: “There are 40 million companies in the U.S.with fewer than five employees. There's tremendous opportunity inletting them buy their insurance online.

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“The Internet is not going away,” he adds. “And [users are] notjust the young, not just shoppers. [They are] everyday businessowners of all ages and all demographics who want to get theirinsurance as efficiently as possible. This is a channel that willcontinue to grow.”

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