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As long as they secure the requested policy and point out its terms and conditions, they've done their job.

The elimination of training programs for a professional claims staff is an example of being penny wise and pound foolish.

A captive agent generally owes a duty to the company, not the insured. But a producer owes the client a duty to procure the coverage requested.

News from Security First, Burns & Wilcox, Main Street America and more.

Clients sue agent for breach of contract and negligence after a basement floods and the insurer denies their claim.

Agents and brokers often fill out insurance applications for their clients, but it can lead to claims of misrepresentation.

In a New York case, unless there are 'exceptional situations,' agents are not obligated to recommend additional coverages.

If you sell property insurance, these 10 terms are foundational to the work you do.