The InsurTech movement is enjoying enormous success in terms of new startups, venture capital, partnerships, and pilot projects. But it is fair at this stage to ask, wheres the beef?
The InsurTech movement is enjoying enormous success in terms of new startups, venture capital, partnerships, and pilot projects. But it is fair at this stage to ask, wheres the beef?
All P&C insurers, across all lines, need to be actively following emerging tech developments and thinking about the implications for business strategy.
Customer service is rapidly shifting to self-service, digital, and mobile, with the next wave including chatbots, natural language processing and AI/machine learning.
Customer service is rapidly shifting to self-service, digital, and mobile, with the next wave including chatbots, natural language processing and AI/machine learning.
One of the great ironies of the insurance industry is that it was among the first to embrace analytics but has become known for its reluctance to adopt technological innovations.