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An appellate court decision in a case stemming from a massive explosion at a pipeline owned by Kinder Morgan, further expands the reach of the 'professional services' exclusion in CGL policies.

An appellate court decision in a case stemming from a massive explosion at a pipeline owned by Kinder Morgan, further expands the reach of the 'professional services' exclusion in CGL policies.

The challenge for new brokers is developing a consistent approach to build their reputation and book of business.

In sports terms, 2012 has been what one could call a rebuilding year, as P&C carriers looked to recover from a disastrous 2011 and a string of heavy losses. For many carriers, 2012 was a time to totally reappraise their roster of risks, which meant both exploring new lines of...

In sports terms, 2012 has been what one could call a rebuilding year, as P&C carriers looked to recover from a disastrous 2011 and a string of heavy losses. For many carriers, 2012 was a time to totally reappraise their roster of risks, which meant both exploring new lines of...

In sports terms, 2012 has been what one could call a rebuilding year, as P&C carriers looked to recover from a disastrous 2011 and a string of heavy losses. For many carriers, 2012 was a time to totally reappraise their roster of risks, which meant both exploring new lines of...

Direct sales to consumers of personal-lines products has been a major distribution platform for Auto and Homeowners insurance for years, keeping the heat on independent agents and brokers to prove their added value if they want to retain market share. And now a day of reckoning on small-commercial business could...

In 2003, researchers everywhere were stunned by an article in the Harvard Business Review titled The One Number You Need to Grow by Frederick Reichheld, a director emeritus of the consulting firm Bain & Co. What Reichheld discovered in a study of more than 4,000 consumers is that a company...