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Net Promoter Scores index policyholder loyalty by asking how likely they are to recommend their carrier.

In this slideshow, we'll explore insights from industry experts on what's ahead for agents and brokers in 2024.

Fostering an environment that nurtures and cultivates these invaluable soft skills is the answer to sustainable hiring and retention.

More 60% of PropertyCasualty360.com readers say emojis and text abbreviations have a place in business communications.

Here's how to ensure a fresh start for insurers and policyholders in the wake of a disaster.

Forward-thinking insurers are creating new products to fulfill the evolving needs of commercial-trucking customers.

The committee asked whether Citizens has contemplated requesting a federal bailout in the event of being unable to cover its claims.

Insurance industry news from Crown Jewel Insurance, Cytora, Messagepoint and more.