Over the next five years, we should expect dramatic changes in insurance underwriting, claims handling and fraud detection. What are the key trends, and what will be their impact on the claims-handling and fraud-fighting workflow between now and 2016? Here are some predictions.
We give you all the information you need and the questions to ask in order to legally, ethically, and effectively conduct insurance claim and fraud investigations through social media sites.
As Facebook and other sites expand their applications, those involved in the handling of claims and cases must be properly prepared to gain access to this vast library of individualized information for use in an evidential setting.
With the nation's legislative landscape dominated by health care reform and relatively stable workers' compensation rates in 2010, workers' compensation fell off the radar screen.
It may be the single fact that everyone today can agree on--social media is continuing to gain momentum, and there is plenty of tangible evidence of its impact all around us.