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Increasingly claim professionals and attorneys (among others) are turning to social media to conduct research for their investigations. Whether the intended purpose is to examine the validity of a claim or gauge the veracity of a plaintiff, investigators are finding new ways to leverage the information accessible on sites such as Facebook and Twitter.

But glimpsing into the veritable treasure trove of intelligence found on these social media sites is not without caveats. Claims Magazine’s Christina Bramlet spoke with Attorney Deborah A. Lujan to learn about what is admissible in court and what ethical considerations a prudent investigator should evaluate prior to making new “friends.”

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