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Agencies Can Thrive In Information AgeSome agencies, to this day, are still deploying antiquated assembly-line approaches from the Industrial Age in todays Information Age.Considering an ...

Agents Have Opportunity To DominateInsurance consumers have spoken, and theyre choosing independent agents loud and clear.Some well-quoted "industry observers" didnt believe in independent agents. The ...

Agents Must 'Walk The Talk' To SucceedMaking promises to get business in the door is easy for independent agencies, but delivering on those promises is ...

Progressive Adds Spanish To Web Site Mayfield Village, Ohio-based insurer Progressive has announced two technology developments to make life easier for agents and expand customer ...

Is Videoconferencing Affordable? While videoconferencing technology has existed for some time, agent associations who have considered the idea say the high cost is a major ...

IMC Says Insurance Is Still Best PolicyWhile most independent agents talk about insurance being a people business, one firm feels so strongly about the value ...

Insurance Outsourcing To Grow Orlando The key insurance industry management trend in the future will be growth in the outsourcing of operations, a former company ...

You Can Never Take CSRs For GrantedCustomer service representatives are the front-line troops in the battle to keep clients satisfied. Independent agencies that do not ...