IMC Says Insurance Is Still Best Policy


While most independent agents talk about insurance being a peoplebusiness, one firm feels so strongly about the value of its“braintrust” that it cites a daily, staffwide meeting as thebackbone of its successful approach to client service.

Each morning at 8:15 a.m., the 25-member staff of InsuranceManagement Company in Erie, Pa., assembles to share and discusstheir experiences in underwriting, claims, sales and customerservice. The point of the open dialogue is to help one anotherthrough the challenges of the day, especially valuable in ademanding hard market.

Continue Reading for Free

Register and gain access to:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.