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The American Customer Satisfaction Index rates Bloomington, Ill.-based State Farm the industry leader with a score of 79, despite the fact that represented a drop of three points from the previous yea

Trust fund proposal fails to clear Senate procedural hurdle by just two

Washington--This week's failure of the Senate Republican leadership to surmount a parliamentary hurdle on asbestos trust fund legislation means that the most realistic hope for reform lies in legislati

Critical votes are scheduled this week in the U.S. Senate on proposed legislation creating a $140 billion trust fund to handle asbestos claims, with important segments of the insurance industry

Washington--The Senate agreed last night to take up legislation that would move settlement of asbestos claims out of the tort system--at least temporarily--setting the stage for a lengthy debate today fo

The latest methods to help insurers detect a scam--or even prevent one from taking place--partner claims know-how with investigative expertise, human instincts with technical capabilities, data mining w

The National Life Insurance Company has chosen the Retirement Road Map sales system from Impact Technologies Group, Inc., for the carrier's national field representatives, supplying them with a retire

Claims News Service, Jan.31, 12:50 p.m. EST -- Property/casualty insurer Erie Insurance Group earned the highest ranking in the fourth annual J.D. Power and Associates Collision Repair Satisfaction