{
  "author": {
    "name": "Mark Breading",
    "webUrl": "/author/profile/mark-breading/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 85,
    "social": [],
    "articles": [
      {
        "uri": "/2011/09/22/going-mobile-have-insurers-caught-the-trend/",
        "title": "Going Mobile: Have Insurers Caught the Trend?",
        "byline": "Mark Breading",
        "kicker": "Commentary",
        "prettyDate": "September 22, 2011",
        "timeToRead": "5 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/mark-breading/",
            "name": "Mark Breading"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "It seems as if the whole world is going mobilebut are insurers on board?",
        "body": null
      },
      {
        "uri": "/2011/06/15/insights-from-acord-loma-and-iasa-conferences/",
        "title": "Insights from ACORD LOMA and IASA Conferences",
        "byline": " Mark Breading ",
        "kicker": "Commentary",
        "prettyDate": "June 15, 2011",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/mark-breading/",
            "name": "Mark Breading"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Is there renewed enthusiasm regarding the potential for IT in insurance? Take a look at what insurers have on their drawing boards for the next wave of projects.",
        "body": null
      },
      {
        "uri": "/2011/04/19/ccm-channel-coordination-mess-or-customer-communications-management/",
        "title": "CCM: Channel Coordination Mess or Customer Communications Management?",
        "byline": "Mark Breading",
        "kicker": "Commentary",
        "prettyDate": "April 19, 2011",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/mark-breading/",
            "name": "Mark Breading"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Customer Communications Management, long established as a need in the insurance industry, is gaining momentum as a primary discipline. But has the industry really made progress?",
        "body": null
      },
      {
        "uri": "/2010/09/29/ccm-and-ecm-new-levers-for-growth-in-insurance/",
        "title": "CCM and ECM: New Levers for Growth in Insurance",
        "byline": "Mark Breading",
        "kicker": "Market Insights",
        "prettyDate": "September 29, 2010",
        "timeToRead": "6 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/mark-breading/",
            "name": "Mark Breading"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "The alphabet soup of CCM (customer communications management) and ECM (enterprise content management) along with CRM, EBPP, BPM, and a host of others aren't topics that are likely to grab the attention of senior executives.",
        "body": null
      },
      {
        "uri": "/2010/06/03/while-you-were-sleeping-wakeup-call-for-insurers-it-solutions-providers/",
        "title": "While You Were Sleeping: Wakeup Call for Insurers, IT Solutions Providers",
        "byline": "Karen Furtado, Mark Breading",
        "kicker": "",
        "prettyDate": "June 03, 2010",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/karen-furtado-mark-breading/",
            "name": "Karen Furtado, Mark Breading"
          }
        ],
        "kickerNode": [],
        "summary": "Engage an insurer in a conversation about IT solution providers and you are likely to get one of two reactions: indifference or uncertainty.",
        "body": null
      }
    ]
  }
}