{
  "author": {
    "name": "Frank Heaps",
    "webUrl": "/author/profile/frank-heaps/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 2,
    "social": [],
    "articles": [
      {
        "uri": "/2011/06/03/the-future-of-claims-reporting/",
        "title": "The Future of Claims Reporting",
        "byline": " Frank Heaps ",
        "kicker": "News",
        "prettyDate": "June 03, 2011",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/frank-heaps/",
            "name": "Frank Heaps"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
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        ],
        "summary": "How can we continue to improve claims service and lower cost through faster handling?",
        "body": null
      },
      {
        "uri": "/2003/03/25/using-tools-to-build-a-claims-utopia/",
        "title": "Using Tools To Build A Claims Utopia",
        "byline": "Frank Heaps, III",
        "kicker": "",
        "prettyDate": "March 25, 2003",
        "timeToRead": "7 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/frank-heaps-iii/",
            "name": "Frank Heaps, III"
          }
        ],
        "kickerNode": [],
        "summary": "Using Tools To Build A Claims Utopia Imagine a claims world where adjusters focus on customer service and decision-making while automated solutions handle mundane activities ...",
        "body": null
      }
    ]
  }
}